Prior to originating a Reverse Mortgage, the Loan Officer and Loan Processor will need to:
• Obtain approval from their Regional Manager.
• Forward the approval to the Employee Service Desk. SNMC Training will reach out to FAR to obtain access to the
Xcelerate Portal.
• Complete the required training through Xcelerate. Note: If the LO has prior reverse experience, they can receive
their login and complete the training within 30 days.
• Reach out to the Employee Service Desk when training has been completed for Reverse Vision credentials.
Loan Officers and Loan Processors that already have credentials to Reverse Vision and would like to take their education to
the next level can email training@snmc.com for assistance.

Application

When starting a loan application, the Loan Officer must start the loan in Encompass by using the Reverse Mortgage Loan
Template Set. The Loan Officer must complete only the borrower and address information in URLA Summary, pull credit, and
complete the Reverse Mortgage 1009 input form prior to pushing the loan to Processing.

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